PowerReviews

Founded in 2005, PowerReviews provides consumer engagement review technology and tools for brands, retailers and e-commerce companies. It also serves as a partner enabling companies to track and predict customer behavior in connection with the company or company products through a single solution with everything needed to prompt, collect, verify, and showcase product feedback and enable content sharing across channels.

In 2014, Viewpoints (a separate reviews company) acquired PowerReviews and looked to Galambos + Associates to reinvent the brand, establish a strategic platform and create a new experience for the customer through a new user interface of the review process. Since repositioning the brand, G+A has worked with PowerReviews on various touch points focused on continuously improving the customer experience and path to leaving a review.